RWDevCon 2016 Inspiration Talk – The Weird and Wacky World of App Marketing by Jeremy Olson

What about Apple?

What comes to your head when you think of Apple? Maybe it’s their cool new campus coming out, their sleek devices or mistakes. When we think of Apple, they actually haven’t helped with this image that they’re this black box, you cannot get access to, it’s so hard to get in touch with a real human being.

When I think of Apple, I think about the people of Apple.

I made sure that I protect my contacts there. I’m kidding, these aren’t my contacts. But there’s people at Apple and that’s who you need to get the attention of. They have goals, they have careers and they want to do their job really well.

Think About the Role of People When Marketing Your App

Remember that there’s an app store team, and one of the things they do is they want to find the very best apps that are coming out. They are looking for you, but are you going to be find-able by them?

How is it that one of these people in Apple is going to see your product and like it and want to feature it?

• Is it because maybe someone at Apple, maybe a developer that you met, maybe they heard about it and they told them?
• Is it because they saw it on a news website, it’s been getting a lot of buzz?
• Is it because you had been building buzz for a long time and the industry’s been talking about it?

How is it that these individual people are going to find your app? Maybe it’s because you actually have a personal connection with one of them, that’s the best.

I think a lot of people at this point would say, especially if you’re cynical, will say, “Okay well that’s kind of lame.” If this is about people then I don’t know those people, I don’t have those connections so I’m done for when it comes to marketing. I hear this a lot, “I have no chance.”

Actually my point isn’t about trying to get connected immediately, though you do want to ultimately make the connections with the people themselves directly.

What I’m talking about is more a way of thinking, the way you’re thinking about the problem of getting featured. Are you thinking about it generically getting featured by Apple? Are you thinking about the things you need to do to get in front of the people at Apple and win over their hearts?

How to Make Connections with People

Let’s talk about the key to the key.

Let’s talk about the key to people. How do you get to know people? How do you get into their hearts? The biggest key to me is respect. How do you get respect from these great people in our industry?

You don’t build these relationships with these people by schmoozing, you don’t do it by begging, you don’t do it by stalking. You do it by building genuine respect over time. This often takes time to do.

You might think, “okay I’m not part of this club,” but you can actually do something about it. You can gain their respect over time.

There’s a lot of ways to do this:

• You can just build truly great apps. People see that over time.
• You can make a list of the people you want to know and you can start interacting with them on Twitter, engaging with them. Think about what’s on their minds. How can you help them? How can you make their lives better?

Really focus on the people that you’re trying to engage with.

Just Like You, I Started Out Not Knowing Anyone

There’s lots of ways to do that but I want to focus on one in particular. To do that I want to tell a story. The story of how I got started.

I think there’s a risk that you can say, “Well this isn’t something that I could do. This isn’t for me, I’m just getting started.” I want to tell the story of how I got started.

I was going to school in Charlotte, North Carolina and I was a sophomore with no connections. I didn’t even know Objective-C, I was blank slate, nothing. I was in Charlotte, North Carolina not Silicon Valley, I didn’t know anybody.

I had this idea for Grades, my first app. It’s a way to be able to see what you need to be aiming for in your next exams and to get the grades that you want. I started working on this product. I started looking in the industry and people were calling the app store a gold rush.

I really didn’t like that because it meant if it’s a gold rush, that means I’m just trying to throw something up there and see if it sticks, and it’s just about luck. I knew there had to be something to it because I saw companies like tap tap tap who were big back then, or tapbots consistently release successful apps. I thought, “There’s got to be something to this.”

I started looking at what were they doing. I quickly found out design is was big part of it, something that you consistently see in successful apps – really good design. Marketing too; these companies really marketed their products.

Then a really pivotal moment happened when I read a book by Seth Godin which I highly recommend called Tribes. This is where the talk gets to the core. In this book there is a quote, “If you think leadership is only for other people, you’re wrong. We need you to lead us.”

I figured, okay this isn’t for me, I’m just getting started. I kind of brushed it aside and that made it worse because of this thing called imposter syndrome. A lot of us, especially the introverts among us, we have this, where you’re about to release something, like you said it’s scary to speak. We have this thing where we think, we have something but is it really good enough or is it just really obvious to people, do I really need to share it?

This imposter syndrome it plagues us, it plagues us into inactivity, it plagues us into not sharing. That’s a problem.